THE PIKNIC CLUB LTD – PRIVACY NOTICE
Please read this privacy notice carefully, as it contains important information about who we are, how and why we collect, store, use, and share your personal data, your rights in relation to your personal data, and how to contact us or supervisory authorities if you have a complaint.
When we process personal data, we are regulated under the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as they apply in the UK. We are responsible as the ‘Controller’ of that personal data for the purposes of data protection legislation.
Key Terms
• We, us, our: The Piknic Club Ltd, a limited company registered in England and Wales (Company No: [insert company number]), with a registered office at [insert address].
• Personal data: Any information relating to an identified or identifiable individual.
Personal Data We Collect
We collect the following personal data during your interaction with us:
1. Customers:
• Name, email address, delivery address, payment details (e.g., credit or debit card information), and order details when you make a purchase or sign up for our mailing list.
2. Vendors and Suppliers:
• Name, email address, company details, bank information (for sole traders or freelancers).
Providing personal data is essential for us to fulfil our services or contractual obligations. Without it, we may be unable to process orders, respond to queries, or meet our obligations.
How Personal Data Is Collected
We collect personal data directly from you through:
• Website interactions (e.g., placing an order or signing up for newsletters).
• Communication via email or other channels.
Promotional Communications
• We will only send promotional communications if you have given explicit consent.
• You can withdraw consent at any time by clicking ‘unsubscribe’ in our emails or contacting us directly.
Who We Share Personal Data With
We only share personal data with trusted third parties to fulfil services or obligations, such as:
• Logistics providers for order delivery.
• Payment processors for secure transactions.
• Marketing platforms like [insert platforms, e.g., Mailchimp, Shopify].
Third parties are required to protect your data in accordance with written agreements and applicable laws.
We may also disclose personal data if required to do so by law or in response to valid requests by public authorities.
Where Personal Data Is Held
Personal data is stored securely, using:
• Password-protected systems.
• Secure cloud storage providers.
Some third-party providers may store data outside the UK. Where this occurs, safeguards (e.g., Standard Contractual Clauses) ensure compliance with UK GDPR.
Keeping Personal Data Secure
We implement industry-standard security measures, including:
• Restricted access to personal data.
• Multi-factor authentication.
• Regular monitoring of our systems.
Your Rights
You have the following rights under data protection law:
• Access: Request a copy of your personal data.
• Rectification: Ask us to correct inaccurate data.
• Erasure: Request deletion of your data in certain circumstances.
• Restriction: Ask us to restrict data processing in certain situations.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to data processing for legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent where we rely on it.
For more information or to exercise your rights, contact us at hello@thepiknicclub.com.
How to Complain
If you are unhappy with our use of your personal data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
• Website: www.ico.org.uk/concerns
• Phone: 0303 123 1113
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website, and we encourage you to review the policy periodically.
How to Contact Us
The Piknic Club Ltd
Wayside Farm House, Evercreech, Somerset, BA4 6QW
Email: hello@thepiknicclub.com
Last updated: 23rd January 2025